smsGuardian

Enroll Now!

 

smsGuardian® is an anti-fraud text alert notification service that sends MasterCard debit card transaction alerts directly to your mobile phone or other SMS*-enabled device. If you reject the unauthorized activity, the information is immediately routed to a fraud analyst who blocks the card and follows up with you by phone

Features and Benefits 
For the Cardholder

  • Two-way text communication
  • Can enroll up to ten devices per web account
  • Do-Not-Disturb window capability
  • One year enrollment period
  • All major phone carriers supported

 

smsGuardian™ will send a text to you when one of the following situations occur:

  • International transaction
  • Authorizations greater than $100
  • Three or more transactions in 24 hours 
  • Card not present
  • Fuel Transactions                       
  • Out of state transactions
  • Declined authorization 

 

Information included in the alerts to the right:

  • CARD 1234 identifies the last 4-digits of the cardholder's card number.
  • RadioHut identifies the location of the transaction.
  • REPLY JJ1234NO is the reply being requested if the transaction is fraudulent. Sending the code back lets the system know that this is a fraudulent transaction. It is important to remember that if you send anything other than what is requested in the test message will be ignored.
  • REPLY STOP to cancel alerts

 

Other Information:

  • Your carrier’s standard messaging rates apply to each alert or confirmation. First National Bank does not charge for this service.
  • Click here for the Terms and Conditions for this service.
  • You may discontinue the receipt of alerts immediately by texting the work STOP in reply to a Guardian Alert.
  • You may unsubscribe from this service entirely on the smsGuardian® website.
  • You may discontinue alerts by texting the word STOP to 27576.
  • You may enroll MasterCard debit cards issued by First National Bank of Oneida.
  • If you need help regarding the use of this service, you may reply HELP to any alert or call (888) 868-8611.

 

*What is SMS? 
(SMS) Short Message Service is a text messaging service component of phone, web, or mobile communication systems, using standardized communication protocol that allow the exchange of short text messages between fixed line or mobile phone devices.

Online Banking

Use your personal computer to check account balances and retrieve historical information, transfer funds and make loan payments, and much more.

Go

Are You Hack Proof?

While there is no guarantee any amount of additional security will prevent you from being victimized, by being aware of what you share will build another line of defense between yourself and criminals. Click Go to see tips to keep your identity safe!

Go

Banking that lasts

With roots that have grown for over 110 years, First National Bank stands strong. Since 1904, we have been dedicated to growing a strong, lasting and prosperous community. Your Family, Your Future,Your Bank, is not just our slogan, it's who we are!

Go

Email Link Disclaimer

Notice: Because there is a risk that information transmitted via Internet email could fall into the wrong hands, First National Bank suggests that confidential information, such as account numbers or social security numbers, not be transmitted via email. If this information must be stated, please contact First National Bank by phone or at your nearest office. Thank you. If you "Continue", the link will open a new email message in your default email program.

Close |   Continue

×

External Link Disclaimer

First National Bank has no control over information at any site hyperlinked to or from this Site. First National Bank makes no representation concerning and is not responsible for the quality, content, nature, or reliability of any hyperlinked site and is providing this hyperlink to you only as a convenience. The inclusion of any hyperlink does not imply any endorsement, investigation, verification or monitoring by First National Bank of any information in any hyperlinked site. In no event shall First National Bank be responsible for your use of a hyperlinked site. If you "Continue", the link will attempt to open a new window. If it is unable to, the link will open in the current window.

Close |   Continue

×